PATIENT SAFETY AND PHARMACOVIGILANCE UNIT CONDUCTS PATIENT SAFETY BENCHMARKING
Jose Colin C. Yee, RN, MAN | Published: Tuesday, 23 April 2019
On 26 & 27 March 2019, the Patient Safety and Pharmacovigilance Unit (PSPVU) staff conducted benchmarking activity on patient safety in three prestigious hospitals in the Philippines, namely: the Makati Medical Center (MMC) - Makati City, The Medical City (TMC) - Ortigas City, and St. Luke’s Medical Center (SLMC) - Taguig City. All these private hospitals were accredited by the Joint Commission International (JCI), a well-known international accreditation body that assesses and evaluates healthcare institutions in order to ensure international standards on patient safety and their practices.
The three hospitals were able to introduce and discuss their vision and mission, present their patient safety best practices, and highlight activities that uplift healthcare workers through a blame-free culture environment as the main approach.
From these activities, the PSPVU was fortunate enough to learn and gain ideas, which will serve as a guide to improve and develop strategies specific for hospital needs, especially the best practices related to the International Patient Safety Goals. The unit would like to thank the top managers of the MMC, TMC and SLMC for their positive responses and warm welcome during the hospital benchmarking activities and hospital tours.